What PJ Says

From PJ, a Creative Outsourcing professional for 5 years. He says:

"Call centers emphasize accent because they don't want their clients to know they're calling another country. While this works for the purposes of their business, accent is not nearly as important outside the call center. In my dealings with Americans, I've found that many of them have accents that are thicker and more pronounced than Filipino accents --- and nobody minds. In the business environment, more emphasis is placed on grammar and clarity of thought, and this is what Filipinos should concentrate on, no matter what language they learn!"